Financing options

Pay monthly for your electrical system

We are now able to offer a range of finance options. We are able to do this as we are authorised and regulated by the Financial Conduct Authority (FCA) under FRN 980656.

Interest free credit for 6 months – 0% APR

If you are looking to spread the cost of your purchase over 6 months, we are able to offer 0% APR through our financing partner Specialist Lending Ltd (Duologi). At checkout, simply click the Pay Monthly button and you will be redirected to their application form.

12-24 months – 4.9%-9.9% APR

If you would like to spread the cost of your system over a longer time period, we have interest bearing options available. If you spread the cost of your system over 12 months you will pay just 4.9% APR, and over 24 months you will pay 9.9% APR.

Borrowing limits and deposits

You can borrow between £450 to £15,000 on orders from £700 up to £33,000. Plus, you pick the deposit you pay – it can be as little as 10% or as much as 50%.

Example

We have included an example within each of the options below to detail exactly how much would be payable in terms of interest and total purchase cost. The example is based on a total order value of £3,000 with a 25% deposit of £750.

Option 1. 6 months

Option 1. 12 months

Option 1. 24 months

0.0% APR

£375/mo for 6 months

Total amount payable £3,000.00
Total interest (0.0% APR) £0.00

4.9% APR

£192.51/mo for 12 months

Total amount payable £3,060.16
Total interest (4.9% APR) £60.16

9.9% APR

£103.72/mo for 24 months

Total amount payable £3,239.33
Total interest (14.9% APR) £239.33

Please note

  • You are not able to use a discount code when paying with a financing option.
  • We have no control over who does and does not get accepted for financing options. 
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Financing requirements

  • Min age 18, max age 75 at the end of the term
  • Be a permanent U.K. resident, with minimum 3 year address history.
  • In regular permanent employment, minimum 16 hours with minimum annual income £10,000.
  • Have a U.K. bank account that can accept direct debits.
  • Have your credit or debit card registered to your home address.
  • Understand that there will be a credit check performed when you submit your application.
  • Do not apply if you have had or have any defaults or missed payments on existing credit agreements either currently or in the last 3 years.
  • Be able to accept delivery at the registered billing address. If you are unable to accept delivery to the address in your application, we are unable to offer you a Financing payment option.
  • Exclusions: unemployed, students and non-U.K. residents.
  • Finance must be applied for in the name of the individual that is taking the goods or services.
  • All details entered during the application process must be personal to the applicant. E.g. personal email address and mobile number.
  • Double check the applicants details against their government issued ID i.e. Full name (No abbreviations), House/Flat number and postcode.
  • Ensure gross annual income is entered for the sole applicant, not weekly/monthly or household income.
  • Ensure the application is made from a non-public internet connection (i.e. not on a train or from cafe WiFi).

Credit check

Credit check takes place using transunion. You can check your credit report held with them via creditkarma.co.uk

Your application will be assessed based on various factors including eligibility, credit history, and affordability, and Duologi will let you know the outcome of their decision in just a few seconds. Please ensure you input the correct information when applying for finance with Duologi as this can impact the decision. It is also important to know that when applying for finance a hard credit check is made and this is recorded on your credit file.

Examples of input errors to avoid:

  • All details entered during the application process must be personal to the applicant. E.g. personal email address and mobile number. Do not use a work email or contact number.
  • Double-check the applicant’s details being entered match their government-issued ID, i.e. full name (no abbreviations), House/Flat number, and postcode.
  • Ensure gross annual income is entered for the sole applicant, not weekly/monthly or household income.
  • Ensure you are entering sufficient address history, do not round up the time at an address as this will result in a mismatch against what a credit bureau has and may result in a decline. 
  • In some circumstance’s individuals are registered against a main residence address even though they move around, such as in the Army, or for students in a university, etc. In these instances, do not forget to add your main residence address to the application so we can pull an accurate credit profile to base our decision on. Enter the address where are you registered to vote, where you have most of your credit registered. This should help us pull the correct credit profile and make an informed decision on your application.

Consumer FAQs

What do I do if I have been declined?

If your application was declined, we will not give you the specific reason/s why.  We advise that you obtain a copy of your credit report so you can see the potential reasons. If you feel that there has been a mistake, please feel free to contact Duologi via email at [email protected].

I want to amend my order.

If you have been approved for finance, we cannot amend the amount or term.  You will need to contact [email protected] to amend the order.

I have a question about my finance agreement who should I contact?

Please contact Duologi’s Customer Service Team on 0345 521 1881, Option 1 or via email at [email protected]

I want to change my direct debit details.

Changing your payment date can only be done after the first payment has been taken. Please contact Duologi’s Customer Service Team on 0345 521 1881, Option 1 or via email at [email protected]

I want to update my personal details.

Please contact Duologi’s Customer Service Team on 0345 521 1881, Option 1, or via email at [email protected]

I’m having problems paying my deposit online

We’re sorry to hear this. Please contact Duologi merchant support team 0345 5211 881 Option 2 or via email at [email protected]

When will I receive a copy of my loan agreement?

Duologi Welcome pack is emailed to the email address you entered in your application. Your welcome pack, which contains your loan agreement along with all the regulatory paperwork is sent within 3-5 working days of the goods or services being delivered by your retailer. If you require a copy of your documents sooner you can contact Duologi’s Customer Service Team on 0345 521 1881, Option 1 or email [email protected] who will be more than happy to help.

I want to return my goods and cancel my finance agreement.

Please contact [email protected] to arrange return and cancellation of your finance.