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Please check our FAQs before getting in touch. If your question isn’t answered, use the following form to get in touch, so we can ensure the right member of the team responds to your question.

If you are getting in contact regarding an existing order, please include your order number in the message.

FAQs

Why can't I order The Van Conversion Bible ebook in Europe?

Unfortunately due to tax rules post Brexit, we’re not able to sell our ebook into Europe. For this reason you’re not able to purchase the ebook or the Harback + ebook bundle if you’re based in Europe.

However, you can purchase the ebook via Google Play

I haven't received my ebook yet

If you’ve ordered just the ebook, the link to download the PDF will be in your confirmation email. If you have ordered the Hardback + ebook bundle, the link to download the PDF will be in the tracking email which is sent when the hardcopy is dispatched. This is usually sent within 1 working day of you placing your order.

When will my order arrive?

Once you have placed your order, it will be dispatched within 1-2 working days (depending on the item). As soon as your order is dispatched, you will receive an email with a tracking link, so you are able to track your order.

Is 'X' currently in stock?

We have stock statuses on our website which are typically kept up to date. However, if you would like to double check the stock status of an item on our website, please fill in the form above, including the item and quantity you are interested in, and our Ops Team will get back to you.

Do you ship to Europe?

If you’re ordering a hardcopy of The Van Conversion Bible, we have a German fulfilment centre. So, your order will be sent from within Europe and there is no tax or duties to pay.

If you’re looking to order electrical components, we can ship to Europe, however your order would be sent from the UK. If you would like a quote for the total cost including shipping, please use the contact form above and include:

  • Exactly which components you are interested in
  • The quantity of each
  • Your shipping address

As your order will be sent from the UK, we don’t need to charge VAT as you will pay this on receipt of the order. We can also provide an estimate for the total tax and duties which will be due on receiving the order.

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      We donate 1% of our revenue to The Honnold Foundation as a part of our 1% for the Planet commitment, to advance access to solar energy all over the world. You can find out more about the amazing work The Honnold Foundation does here.

       

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      If you place an order for £250, we will donate £2.50 at no extra cost to you.

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      Each quarter we donate 1% of our revenue to The Honnold Foundation.

      The world benefits

      Our donation is used to provide those that need it most access to solar energy.

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